ohoo

We understand the importance of your office furniture purchase. To ensure you receive your selected items with peace of mind, we have established the following shipping policy:

1.Shipping Service Providers:

We partner with reliable shipping service providers to ensure your items are delivered safely and promptly.

We will choose the most suitable shipping service provider based on your location and the specifics of your order.

2.Shipping Areas:

We offer domestic and selected international shipping services. Please check the checkout page or contact our customer service for specific service areas.

3.Shipping Time:

Shipping time will depend on your location and the chosen shipping method.

Orders are typically processed within 3 days after confirmation, and tracking information will be provided after shipment to allow you to monitor the progress of your package.

Custom orders may require additional time. Please contact us before placing your order to confirm the delivery time.

Please allow extra shipping time. If there are significant delays in shipping, we will notify you via email.

4.Shipping Fees:

Shipping fees will vary based on the content of your order, the delivery address, and the chosen shipping method.

At the checkout page, you will be able to see the specific shipping fees and available shipping options, allowing you to choose the best option for your needs.

5.Receiving and Signing:

When your item arrives, please ensure that someone is available at the specified address to receive and sign for the package.

Upon receiving the package, carefully inspect the packaging for any damage and confirm that the items received match your order before signing.

If you notice any damage to the package or any issues with your order, please contact our customer service team promptly.

6.Handling Special Situations:

If shipping delays or item damage occur due to force majeure, we will do our utmost to assist you in resolving the issue and provide necessary support and compensation.